it can be pitiful to possess to report that my a number of emails to Purchaser Relations haven't been answered as of to this point Oct 29, a complete deficiency of by far the most elementary courtesy towards an eighty four a long time previous First-Course passenger and Regular Flier….
We have already been Repeated flyer shoppers for more than thirty many years, and on the list of points of interest for us to carry on using your services would be the perks you supply to us and the good service We've always had in a lot of journeys with AA. On Jan 29 2015, I termed AA en Español for making arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Woman Ana Maria helped me with each of the paper work And that i did pay for all the extra bills with my Town Credit Card foe my husband and myself and Ana Maria told me which i will receive affirmation on my e mail, and gave me above the mobile phone our two locator data. Effectively, right now After i named once more due to the fact we didn't get the information on my e mail, we ended up informed to our surprise that only my partner experienced reservation and there was very little on report for myself!
Exceptionally unhappy re insufficient acknowledgment of any distress I encountered. Looks like an easy courtesy.
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Rather then a repeat of this, It appears the weather conditions really should be watched closer. There's as of now a 80% chance of rain, storm, achievable tornado outbreaks.
My husband and I flew from Palm Springs to Ft. Myers Florida, about the return journey, flight 2233 from Dallas, my husband Rick Barnes was Minimize really terribly by a thing within the seat when he put our luggage inside the overhead compartment. We called the Hostess and Despite the fact that blood was gushing out with the wound, he was given a band aid to address the five inch gash in his leg. We ended up advised that when All people boarded, the hostess would return with the first aid kit and must make a report.
To start with, large thanks and shout out to your Cust Svc rep Laura. She is very friendly and was in a position to handle my dilemma rapidly. You ought to come to feel pretty fortuitous to have her as an staff.
Just flew The usa Airways through american eagle….had the rudest flight attendant ever….A different passenger other was javing issues on connecting flight …she was so apprehensive lacking it…flight attendant was so rude and no help….she was awful to passengers full serving beverages…..we sat for twenty minutes waiting foe gate when landing in chicago…Many people necessary to uae restroom…she snapped at folks when we tried to use restrooms.
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I am able to assure you that This is actually the worst flight I've experienced in my whole existence. My mom and husband equally agree. We fly all over the state and therefore are not new to touring. All round it absolutely was only a horrible experience. We knowledgeable racism, incompetence and about labored and irritable staff.
I would love an address to mail a letter to American Airways Customer Service, And that i hope you are going to reply using this type of handle.
Over the returning flight we checked in as well as staff members greeted us and seemed extremely Expert. Certainly until eventually we Visit the counter. The youthful person was quite inexperienced. The agent next to him explained that we put the incorrect ticket on amongst our 8 baggage. They two gentlemen could not do the job it out and basically informed us everything was ok.
I am able to’t claim that much for your airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I got to Denver, the Frontier plane to which I were booked by Orbitz experienced left and I missed my flight.
Immediately after reading through A few of these assessments I'm incredibly unhappy AA does not use new management. I'd an issue with leaving our iPad over the plane. When I went back again on the gate not a soul would make time to return to the airplane and check.